• Coordinator-Customer Service Float- Pulmonolgy Clinic (Columbus, MS)

    Location US-MS-Columbus
    Posted Date 1 week ago(10/11/2018 12:46 PM)
    Position Code
    5405
    Day Shift
    Yes
    Night Shift
    Yes
    Rotating Shift
    No
    Evenings
    No
    Status
    Regular Full-Time
    Department
    MG GTR Pulomonary
  • Overview and Responsibilities

    Baptist Medical Group currently has an opening as a Customer Service Coordinator in our Pulmonology Clinic in Columbus, MS.  Baptist Medical Group (BMG) to a wholly-owned subsidiary of Baptist Medical Healthcare.  We are a multispecialty physician group with more than 600 specialists and providers (physicians, nurse practitioners, etc.).  We offer local and regional care options across more than 62 specialties, including, cardiology, pediatrics, oncology, orthopedic, internal medicine and many more.  Please click on link for more information about Baptist Medical Group (BMG): 

     

    http://www.baptistdoctors.org/about

     

    The person in the position will:

     

    • Promote a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures.
    • Maintain accurate and timely billing information, process appointments, and daily reconciles charge, payment entries and bank deposits.
    • Incumbents are subject to overtime and callback as required.
    • Performs other duties as assigned.

    Qualifications

    Description

    Minimum Required

    Preferred / Desired

     

     

     

    Experience

     

     

     

    Entry level Telecom Operator

    One year's current healthcare experience with insurance billing and/or medical collection and medical terminology.

     

     

     

    Education

     

     

     

    Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency.  Skill to write legibly and record information accurately as necessary to perform job duties.

    Collegiate or medical trade completion.  Associates Degree

     

     

     

    Training

     

     

     

    Basic keyboarding and excellent customer service skills

     

     

     

     

    Special Skills

     

     

     

    Type 30 wpm, 10 key experience, and excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.

     Proficient with 10-key

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